SIMPoYo eSIM Physical Card|Data Only
eSIM / SIM Card Return & Refund Policy
1. Unused & Unopened
If you purchased the wrong card or no longer need it and the package is unopened, you may return it.
- The card must stay sealed in its original packaging.
- Please provide a photo showing the unopened package.
- Return shipping costs are paid by the customer.
A refund will be issued once we receive and verify the return.
2. Opened or Activated Cards
- Wrong purchase after opening or activation: No refund can be processed.
- Incompatible with carrier or device: Not eligible for refund, as compatibility is clearly stated on the product page.
- Confirmed product defect: If verified by our technical team, we will either replace the card or issue a refund, based on your preference.
⚠️Before You Buy
- Enjoy FREE SHIPPING for all products, with an estimated delivery time of 3-7 working days.
- Products with the "Ship from China" tag are shipped from outside the UK and are subject to taxes & longer delivery time.
- If you are a customer located outside of the UK, please click HERE to visit our Global Store for international shipping options.
🔥Bulk Order
For inquiries related to wholesale pricing or other questions about your order, please feel free to contact our customer service team at cs@gl-inet.com .
